Frequently asked questions

The section is probably following Theme settings. Look for a switch such as Follow Theme settings for cards in the section and turn it off; the section's own settings then appear. Some settings also show only when they apply, for example Shade only while words sit on an image. See Follow Theme settings.

Once you close a pop-up, your browser remembers it for the time set in After it is closed, show it again. Open your store in a private window to see it again. Also check that the pop-up isn't hidden in the Pop-ups group and that its Pages setting includes the page you're on.

It needs Welcome screen set to Pop-up or Full screen and more than one country in Settings › Markets. It shows once per browser, so use a private window to see it again.

In Online Store › Themes, open the theme's … menu and choose Edit default theme content. Search for the words and type your own, for each language.

Filters come from the Search & Discovery app: add them under Apps › Search & Discovery › Filters. Check that Enable filtering is on in Theme settings › Collections and filters. Collections with more than 5,000 products can't be filtered.

In Search & Discovery › Settings, tick Pages and Blog posts in the result types. New stores search products only.

Upload a Logo, light in Theme settings › Brand. It shows wherever the color scheme behind the logo is dark. Do the same for the Small logo.

On phones, wide pictures show in a portrait shape. Set each picture's focal point in Content › Files › the picture › Edit › Focal point, and the crop keeps the subject in view.

Datum shows Sold out only when Shopify won't sell the variant: Track quantity is on, the stock is 0 and Continue selling when out of stock is off. Change those in the product's inventory.

The product needs an option named as in Theme settings › Size guide › Size option names (Size, for example), and a guide page set for its kind of product. See Size guides.

Set Theme settings › Shipping › Shipping in summaries to Complimentary. Only do this when every market ships free: the theme can't see your rates. See Shipping wording.

Yes. Apps that offer blocks can be added to any section that accepts them, including the product page, with Add block › Apps. Apps that add embeds are turned on in Theme settings › App embeds. For a wishlist app, see Apps on the product page.

When an update is out, Shopify shows a notice in Online Store › Themes. Updating adds a new copy with your settings and content; publish it when ready. Code you changed yourself isn't carried over.

Custom changes aren't part of theme support. If you need them, duplicate your theme first and hire a Shopify Partner. See the support policy.