Pages and search

How the contact page, legal pages, the journal, search and the special pages work.

Contact page

Assign a page the contact template. It shows the page's title and a Grid of panels: Call us, Message us and Email us, a picture beside Book an appointment, the contact form beside Before you write, and Frequent questions.

• Replace the sample phone number, messaging link and email in the panels' buttons. Buttons take tel:, mailto: and web links.
• Messages from the form go to your store's sender email (Settings › Notifications).
• Each Panel sets its width (a third, half, two thirds or the full row), background and content. Turn into a collapsible on phones folds a panel under its title on small screens.

Legal pages and the help bar

1. Assign pages such as Terms, Delivery and Returns the legal template.
2. Create a menu with your contact page, policies and help pages, and pick it in Theme settings › Region and privacy › Help bar menu.

Legal pages and Shopify's policy pages then show the help bar, the title and a reading column. Long legal pages get a list of contents built from their Heading 2s (Theme settings › Pages › Show contents), so use headings to divide them.

Policies you fill in at Settings › Policies show in the footer (Footer › Show policy links); empty ones don't.

Pictures at the top of pages

Theme settings › Pages › Image at the top lets pages, articles and collections open on a large picture with their title on it. An article and a collection use their own image. For a page, create a page metafield in Settings › Custom data › Pages with namespace and key custom.image and type File (images), then pick each page's picture there.

Journal

Your blog is the Journal: articles show with their date, author, first tag and the first lines of their excerpt. Theme settings › Pages › Journal sets whether it leads with the newest article, the picture shape, tags and articles per page. Comments show when the blog takes them (Content › Blog posts › Manage blogs).

Search

Search opens over the page and shows results while the shopper types. Set it up in two places:

• Theme settings › Search: Suggested searches (separated by commas), Suggested collections and Popular products, shown before anything is typed. On phones, search opens on the suggestions, so add a few. Find collections and Find policies add matching collections and policies to the suggestions.
• Search & Discovery app › Settings: tick Pages and Blog posts in the result types so shoppers can find size guides, care and help pages. New stores search products only.

A page hidden from search engines is left out of your store's search too.

The 404 page

The page shown for a wrong address is a Canvas section. Its Heading and Text blocks can use [search_string] (the address in words), [path] and [shop]. Add buttons to point shoppers somewhere useful.

Password page

While your store is password protected, visitors see the Password page: your logo or a picture, a heading, your message, an email signup and Enter with password. The message set in Online Store › Preferences wins over the section's text.